NO CAMERAS and NO RECORDING DEVICES OF ANY KIND DURING the CONCERTS.

An extremely limited number of people will be allowed to take pictures with prior approval only. These people will be cleared in advance subject to label approval. A list can be provided of who is authorized to take pictures. Members of the press can be provided authorized concert photos upon request.

Since this is a standing and dancing style concert taking pictures in the crowd could be dangerous so please just enjoy the show. Plus it is going to be really dark and the pictures wont turn out anywhoo. Unless you have a professional camera setup which if you have that much money to blow on equipment then you are a pro and need to have official permission anywhoo. So anywhoo, if you are thinking about any type of recording--> DON'T.

Guest Appearances

While Phoenix Entertainment takes pride in bringing you the best available talent in anime-related entertainment, and our guests schedule their appearances in good faith, circumstances beyond our control may intervene at any time. Guests scheduled to appear may be unable to attend at the last minute; Phoenix Entertainment does not guarantee their attendance and is not responsible for last-minute cancellations. Every reasonable effort will be made to keep you informed of cancellations as soon as we are aware of them.

Main Programing Space

While your membership includes admission to each day's concerts, musical events, and scheduled popular programming such as Opening Ceremonies or CosPlay, we can not guarantee you will all fit in the door. Space is limited, show up early. Please consider re-broadcast of select events on A-Kon® TV, channel 3. However, musical acts reserve the right to forbid re-broadcast of their events. We will set up overflow viewing in the gallery immediately outside the room for events like CosPlay.

Meet 'N Greet

Guests will move from table to table, so you will have a limited amount of time with each guest in attendance.. This policy protects you from the reservations of no-shows. Seating assignments are made on a first-come/first-served basis. Please present your ticket to the Info Desk on site at the Kon as soon as possible beginning Friday morning at 10:00am. Your reserved seat will be guaranteed and marked with a sticker on your badge. Once the badge is marked, you are set.

Watch Your Stuff!!

Because we are Downtown at a mass transit junction with a rapid turnover of people and events, theft can happen more easily than usual. Thieves dressed in suits, work uniforms, or even those among our own ranks could be looking to make a quick getaway with laptops, video equipment, etc. Small items, such as collectible card games and sacks, are especially vulnerable. Please be extra cautious. We can not stress this enough. Neither Phoenix Entertainment nor the Sheraton Hotel will accept responsibility for your losses.

No Smoking at A-Kon®

Because of the Dallas ordinance banning smoking in restaurants, hotels, or public places, don't be surprised if we or the Hotel enforces these guidelines. The hotel is non-smoking.  Join the mass of Smokers outside. You can request a room that allows smoking if you wish when you place your room reservations with the Hotel.

ATM Machines

ATM Machines are available at the hotel, but past experience indicates they will run out of cash early. Please be aware of this problem. Ask the hotel concierge or Hotel Info desk for locations of nearby banks. Fortunately, there are many banks in the area of the hotel.

Refunds

All refunds must be requested before APRIL, 29. Any refund requests will not be honored after APRIL 29, 2012.

Parking

Should your vehicle be towed because you parked in an undesignated area, A-Kon® will not be responsible for the charges or towing. Look for signs that indicate correct parking areas.