Register

4-Day Attendee

$55

Next Price: $60

4-Day Child

$25

(Ages 6-12)

 

FREQUENTLY ASKED QUESTIONS

 


Q: WHERE IS A-KON 2019?

Fair Park

1300 Robert B Cullum Blvd, Dallas, TX 75210


Q: WHERE ARE THE A-KON CONCERTS & DANCES BEING HELD?

Southside Ballroom

1135 S Lamar St Ste 101, Dallas, TX 75215


Q: WHERE ARE THE A-KON AFTER HOURS EVENTS BEING HELD?

Alamo Drafthouse Cinema – Cedars

1005 S Lamar St, Dallas, TX 75215


Q: WHERE IS PARKING & HOW MUCH DOES IT COST?

For parking & transportation information go to our page Parking & Transportation. We will update this page as new information is available.


Q: WHAT TYPE OF PUBLIC & PRIVATE TRANSPORTATION OPTIONS ARE THERE DURING A-KON?

For parking & transportation information go to our page Parking & Transportation. We will update this page as new information is available.


Q: WILL MY COSPLAY OR COSTUME BE ALLOWED?

You can review the full cosplay rules on our Cosplay & Costume rules page.

If you are still unsure that your cosplay will be permitted, please feel free to reach out to customer service to ask.


Q: WHAT ARE THE COSPLAY CONTEST RULES?

The A-Kon Cosplay Contest rules have more requirements than the general convention policies, and can be reviewed by participants on our Cosplay Contests page.


Q: WILL MY PROP, PROP WEAPON, OR LIVE WEAPON BE ALLOWED?

You can review the full prop, prop weapon, and live weapon rules on our
Prop & Weapons Policies page.


Q: WHERE IS WEAPON’S CHECK?

For safety purposes, everyone who enters Fair Park during A-Kon will be subject to a weapons and prop check at the gate. All weapons and props that do not comply with the rules listed on our Prop & Weapons Policies will be asked to make the appropriate modifications before entering.

Please be sure that your items comply with the rules.


Q: WHAT IS THE REFUND POLICY?

The deadline for refund requests was April 15, 2019. The full A-Kon Registration Terms & Conditions can be viewed on our A-Kon Terms & Conditions page.


Q: WHAT DO I DO IF I ASKED FOR A REFUND PRIOR TO THE CUTOFF DATE, BUT HAVE NOT HEARD BACK?

If you have requested a refund prior to the cutoff date, but have not heard back, please send a follow up email to Customer Service with screenshots of your previous communication. Screenshots must show emails sent from the same contact address as the sender.


Q: CAN YOU RESEND MY CONFIRMATION EMAIL?

Sometimes confirmation emails wander off! If you never received your confirmation email, be sure to check your spam folder where it may have gotten stuck.

You can resend your confirmation email to yourself at any time by going here.

If the options above do not work, your address may be spelled incorrectly or there may be another issue. In such cases, please email A-Kon Customer Service.


Q: HOW DO I CHANGE MY REGISTRATION INFORMATION?

You can change your information by following the link send in your registration confirmation email.

Please note: The deadline to update information for A-Kon+ registrations has passed. If you have an issue, please contact Customer Service.


Q: HOW DO I TRANSFER A REGISTRATION TO SOMEONE ELSE?

You can transfer ownership of your registration badge until April 30, 2019. This can be done by following the link send in your registration confirmation email, or by contacting Customer Service.


Q: WHY ISN’T MY BADGE NAME PRINTED ON MY BADGE ANYMORE?

In order to speed up the on-site registration process, only A-Kon+ badges that are mailed out prior to the convention will have pre-printed badge names on them. General admission badges will not have printed name identifiers on them.


Q: WHAT IS GROUP REGISTRATION?

You can register as a group with as few as 2 people. The main benefit of the group registration is to enable one person to pick up all the passes at the same time at the convention.

Because we want to keep the badge price as low as possible for everyone, A-Kon no longer offers a discount for groups. However, your group leader will still be able to pick up your badges for you as they have in the past.


Q: HOW DOES THE PARENT-IN-TOW BADGE WORK?

Do children with parents-in-tow still need to show ID?
As long as you are a legal adult and can take responsibility for the minor in question, you are perfectly welcome to bring him as an accompanying adult!


Q: WHAT IS A-KON+?

The A-Kon+ includes an exclusive collector’s badge mailed directly to you 2-3 weeks prior to the con, early access to our Exhibit Hall, a swag bag that you can pick up at our merchandise booth, and a chance to win an exclusive bonus autograph session with our guests at the event.

The last day to purchase A-Kon+ was May 1st, 2019.


Q: WILL I BE GETTING A FREE A-KON+ UPGRADE?

If you purchased your badge before 2am on January 16th, 2019 you will be automatically upgraded to an A-Kon+, and you should have received a confirmation email as soon as the upgrade was applied.

This email should also include information on how to make adjustments to your address or other information, if you need to at that time. If you haven’t received this email, check your spam filter. If it isn’t there, let us know and we will look into getting it re-sent.


Q: WILL MY A-KON BADGE BE MAILED OUT?

Currently, only the A-Kon+ upgrade offers badge mailing. If you don’t have A-Kon+ you will need to pick your badge up at Registration during the event.


Q: WHEN WILL MY A-KON+ BADGE BE MAILED OUT?

If you have A-Kon+, then you should receive your badge in the mail 2-3 weeks prior to the convention. When your badge is mailed, you should receive a shipping confirmation number that will allow you to track it.


Q: I HAVE A-KON+, BUT I DON’T WANT MY BADGE MAILED TO ME. HOW DO I OPT OUT?

You can opt out of having your A-Kon+ badge mailed to you by May 20, 2019. Instructions on how to do this were mailed out with the final A-Kon+ confirmation.

Badges that had delivery errors or that were sent back to A-Kon will be available for pickup at the Registration Exceptions desk.


Q: HOW DO GROUP REGISTRATIONS WORK WITH A-KON+?

A-Kon+ badges will be mailed to the address that is listed under each registration. You can modify the name, address, and email for each member of your group until May 20th, 2019 using the registration link that was included in your original confirmation email


Q: WHY CAN’T I ORDER AN A-KON FASTPASS ANYMORE?

The A-Kon FastPass program has been discontinued and will not be available for purchase.

However, some of the features of the FastPass are offered as part of the A-Kon+ upgrade. The A-Kon+ upgrade is $35, which is slightly cheaper than the FastPass to purchase and includes an exclusive collector’s badge mailed directly to you, early access to our Exhibit Hall, a swag bag that you can pick up at our merchandise booth, and a chance to win an exclusive bonus autograph session with our guests at the event.


Q: IS MY BADGE STILL VALID WITH THE NEW OWNERSHIP CHANGE?

If you have already pre-registered for A-Kon, the date and location change will not affect your registration and it is absolutely still valid. No action is required on your part, and there are no additional registration fees.

In addition, any badges that were bought before 2am on January 16th, 2019 will receive a free A-Kon+ upgrade, and a confirmation of this change will be sent to valid pre-registrations sometime in February with information on how to make adjustments to your address and other information if you need to. A-Kon+ has some other cool features that will be posted on the website soon if you are interested in checking it out.


Q: WHEN WILL THE CHARITY BANQUET, LOLITA TEA PARTY, MYSTERY TEA, AND OTHER TICKETED EVENTS BE MADE AVAILABLE FOR PURCHASE?

These tickets are now available to purchase and will remain available until the tickets are sold out. If you have already pre-registered you can use the link provided in your confirmation email and go to the “Activities” section of your registration portal.

You can find more info about this event on our A-Kon Activities page.

Please note: Generally information about ticketed A-Kon events is not released until the first of every year.


Q: DOES A-KON OFFER A MILITARY / TEACHER / ETC DISCOUNT?

A-Kon does not currently offer additional discounts because we work very hard to keep the registration price as low as possible for everyone.


Q: HOW DO I APPLY FOR ARTIST ALLEY?

Artist Alley applications for 2019 were open from 12pm March 4 – 6pm March 11.

Info about applications for 2020 have not yet been released. For more information about what you need to apply, check out the information on our Artist Alley page, where you will also have the option to sign up for the Artist Alley mailing list to get updates.


Q: HOW DO I APPLY TO BE A DEALER / VENDOR?

If you are interested in becoming a dealer at A-Kon, you can get more information by going to our online contact form and selecting “Dealers / Exhibitors” from the drop down box.


Q: SHOULD I APPLY TO ARTIST ALLEY OR DEALERS?

If you have handcrafted or homemade items that you would like to sell at A-Kon, you will want to apply for our Artist Alley. If you have manufactured goods that you sell through your business, you will want to apply to be a Dealer / Exhibitor.


Q: I AM NOT AN ARTIST ALLEY ARTIST OR A DEALER, HOW CAN I GET A BOOTH IN THE A-KON EXHIBIT HALL?

If you would like to have a featured spot in exhibit hall, please be aware these spots are in very high demand, and there is limited space. Please contact Customer Service with your request and we will connect you with the correct department.


Q: HOW DO I APPLY TO BE A PANELIST FOR A-KON?

The A-Kon 2019 Panelist applications were be open from March 4th, 2019 to April 14, 2019.

Information for 2020 panelist applications has not yet been released. You can find out more about becoming an A-Kon panelist on our Panelists page.


Q: HOW DO I APPLY TO BE A PERFORMER (DJ / MUSICIAN / ETC) FOR A-KON?

Currently, performers for A-Kon apply through the A-Kon Panelist application.

The A-Kon 2019 Panelist applications were be open from March 4th, 2019 to April 14, 2019.

Information for 2020 panelist and performer applications has not yet been released. You can find out more about becoming an A-Kon panelist / performer on our Panelists page.


Q: WHAT DOES MY PANELIST / PERFORMER APPLICATION STATUS MEAN?

A-Kon panels are now reviewed by an impartial jury to curate quality programming content for A-Kon!

Once all the applications have been submitted the jury convenes to review the applications all at one time. Applications are then each awarded a status based on the jury’s review.

  • Accepted – this status means that your panel has been accepted by our panel jury.
  • Waitlisted – this status means that you have not been declined, but the panel jury may require more information, request slight modifications, or would like to approve your panel but need to get additional information about the venue before they confirm. Waitlisted panels will be given a firm “Accepted” OR “Declined” status as soon as the A-Kon staff are able.
  • Declined – this status means that your panel has not been accepted for the current year. Panels are declined for a number of reasons, not necessarily because the content isn’t good. Unless otherwise stated, panels that have been declined are welcome to apply again in future years.


    Q: WHEN WILL APPROVED A-KON PANELISTS KNOW THEIR SCHEDULE?

    A date has not been set for this, but more information is coming soon!


    Q: WHEN WILL THE PROGRAMMING SCHEDULE BE RELEASED ONLINE?

    A date has not been set for this, but more information is coming soon!


    Q: WHERE CAN I FIND THE PROGRAMMING SCHEDULE?

    The A-Kon 2019 Programing Schedule is powered by FanGuru, and once it is released will be viewable from the website or app.


    Q: WHAT ARE MEETUPS AND HOW CAN I PARTICIPATE?

    Meetups are fan-organized times when groups of cosplayers meet up to take photos in a group, usually with characters from the same series.

    A-Kon does not run or organize these events, but the public sign-up list managed by our fans is available at A-kon 2019 Unofficial Photoshoot/Meetup sign up

    The Unofficial Photoshoot/Meetup schedule can also be viewed here.


    Q: HOW DO I APPLY TO THE COSPLAY CONTEST?

    Information about the A-Kon Cosplay Contest and how to apply can be reviewed on our Cosplay Contests page.


    Q: HOW DO I APPLY TO THE ART SHOW AND / OR ART AUCTION?

    Artists interested in the A-Kon Art Show and/or Art Auction will be able to find all the information they need on our Art Show page.


    Q: HOW DO GUEST AUTOGRAPHS WORK AT A-KON?

    We are working to improve our autograph processes, and more information for 2019 will be released soon.


    Q: WHERE IS THE AUTOGRAPHS SCHEDULE?

    We are working to improve our autograph processes, and more information for 2019 will be released soon.


    Q: WHAT GUESTS WILL BE ATTENDING THE CHARITY BANQUET WITH THE STARS?

    The majority of our guests are invited to the A-Kon Charity Banquet with the Stars. A final list of who will be in attendance will be released as we get closer to the convention.


    Q: HOW CAN I APPLY TO BE A RUNWAY FASHION SHOW MODEL?

    Let your passion for J-Fashion shine by modeling for our roster of guest brands in A-Kon 2019’s J-Fashion Runway Show!

    The deadline to submit an application is June 7th, by 11:59 PM CST.


    Q: HOW CAN I SUBMIT A VIDEO TO THE AMV CONTEST?

    Vitamin H’s AMV League is now accepting submissions for the A-Kon 2019 AMV Contest!

    Submissions will be open until June 19th, 2019. To apply or view the submission rules, visit the AMV League website.


    Q: HOW DO I REQUEST A GUEST FOR A-KON?

    We love guest requests! Send us your requests through the contact form or to Customer Service, and we will forward your suggestions directly to the A-Kon guest acquisitions team for review.


    Q: HOW DO I REQUEST TO BE A GUEST AT A-KON?

    If you are an agent or a potential A-Kon guest, you can contact our guest acquisition department directly through the website contact form at https://www.a-kon.com/contact-us/ or feel free to email Customer Service, and they will make sure your email gets where it needs to go!


    Q: WHERE CAN I BOOK A HOTEL ROOM FOR A-KON?

    You can easily book a hotel for A-Kon by using our Hotel’s for Hope booking portal.


    Q: HOW DOES HOTELS FOR HOPE WORK?

    For info on how Hotel’s for Hope works, read the full FAQ on the Hotels for Hope page.


    Q: WHERE IS THE A-KON LOST AND FOUND, AND HOW DO I CLAIM MY LOST ITEMS?

    Information about lost items can be found on our Lost & Found page.


    Q: HOW CAN I APPLY TO CREATE ARTWORK FOR A-KON?

    If you want to create art for A-Kon, you can reach out and provide examples of your art to the Customer Service team, who will make sure your email is escalated to the right place.

    We also run an annual t-shirt design contest, and details are posted in our Official A-Kon Artist Alley Group. The deadline for the 2019 T-Shirt design contest has passed, however it is never to early to plan for next year. If you are interested in participating in this contest but do not intend to apply to Artist Alley, please contact us at customer service for more details.


    HAVE CONCERNS, OR DIDN’T FIND THE ANSWER YOU WERE LOOKING FOR? REACH OUT TO US AT CUSTOMERSERVICE@A-KON.COM